Overview
Our refund and returns policy lasts 30 days. You may request a refund for any reason in the 1st 30 days.
Contact us and request a refund. You then must return the product to us at our home address:
Tee Helper LLC
3436 Watersedge Drive
Brighton, MI 48114
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at this email address:
Exchanges and Repairs
We replace or repair items if they are defective or damaged due to materials or workmanship for 1 year. If you want to repair your Tee Helper, send us an email at [email protected]. Include a picture of the damaged item. we will decide if a repair is viable, If so, send your damaged item to:
Tee Helper LLC
3436 Watersedge Drive
Brighton, MI. 48144
If we decide to replace it with the same item, we will ship it to you.
Shipping returns
To return your product, you should ship your product to:
Tee Helper LLC
3436 Watersedge Drive
Brighton, MI 48114
You will be responsible for paying for your own shipping costs for returns. Shipping costs are non-refundable. If you get a refund and you didn’t pay the cost of return shipping, that cost will be deducted from your refund .
If you are returning items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us for questions related to refunds and returns.